Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag feedback on a crypto casino we cover? This page explains how to reach the Bitcoin Casinos team and what we can (and can't) help with.
How to Reach Our Team
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though volume can occasionally push that out a little longer. When you write in, it helps to include which page or casino your message relates to, along with any relevant details — a screenshot, a link, or a date — so we can look into it properly.
What We Can Help With
Our inbox exists mainly to keep the site accurate and useful. That means we're glad to hear from you if you want to:
- Report outdated information — a bonus that's changed, a coin that's no longer supported, or a licence detail that needs revisiting
- Flag a broken link, factual error, or something on the site that doesn't read right
- Share feedback on your experience with a casino we've reviewed, including payout speed, support quality, or how the withdrawal process actually played out for you
- Ask general questions about how we score and rank the sites listed here
- Suggest a crypto casino you think deserves a look, or a topic you'd like us to cover in more depth
What We Can't Do
We're an independent review and comparison site, not a casino operator, a payment processor, or a customer support desk for any of the brands listed here. That means a few things fall outside what we can help with:
- We can't access, action, or intervene in your casino account, deposits, or withdrawals — those requests need to go directly to the casino's own support team
- We can't provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in your situation, a qualified accountant or tax professional is the right person to ask
- We can't guarantee outcomes at any site we review, and we won't make promises about winnings, payout amounts, or bonus eligibility on a casino's behalf
- We don't offer advice on bypassing a casino's identity checks, state restrictions, or verification requirements — every operator sets its own rules, and getting around them isn't something we'll help with
Why This Matters for Crypto Casino Players
Because most crypto casinos serving US players operate offshore — typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — the line between "our review site" and "the casino itself" matters more here than it does with a regulated operator. We rank and compare sites like BetPanda, CoinPoker Casino, Cryptorino and the others featured on this site based on published terms, coin support, licensing information, and our own research, but we don't process transactions or hold player funds. If something goes wrong with a deposit, a withdrawal, or a bonus claim, the casino's own support channel is always the right first stop — we're happy to hear about the outcome afterward so we can factor it into future reviews.
Questions About How We Rank Casinos
If your message is about our methodology — how a site earned its rating, why one casino ranks above another, or what we weigh when comparing payout speed, coin support, or licensing — that's a question we're always glad to answer. Commission from a listed casino never buys a higher position; our ratings reflect research into licensing, game variety, verification requirements, and reported withdrawal times. For more on how we approach the site generally, our About Us page has further background.
A Note on Responsible Gambling
If you're reaching out because gambling has started to feel like a problem — for you or someone you know — please don't wait on an email reply from us. The National Problem Gambling Helpline is available at 1-800-GAMBLER, and our Responsible Gambling page has further tools and information, including a reminder that offshore crypto casinos generally don't offer the same self-exclusion protections as state-regulated operators. Gambling should never be treated as a way to solve money problems, and crypto's price volatility adds a layer of risk on top of the usual stakes — please only ever play with money you can afford to lose.
Legal and Policy Questions
For questions about how this site operates, our Terms and Conditions page covers the details. All content on jointhegossip.com is intended for readers aged 18 or older (21+ where a specific site or state requires it), and nothing here should be read as an inducement to gamble beyond what you can comfortably afford.
Before You Write In
A quick checklist can save some back-and-forth:
- Check whether your question is about a specific casino's account, deposit, or withdrawal — if so, contact that casino's support team directly first
- Include the page URL or casino name your message relates to, so we can find the right context quickly
- For factual corrections, a source or screenshot helps us verify and update faster
- For tax or legal questions, keep in mind we can point you toward general information but not personalized advice — a licensed professional is best placed for that
We appreciate every message that helps keep this site accurate, whether that's a correction, a tip, or simply feedback on how a review matched your own experience. Reach out whenever something needs our attention.